Shipping
& Returns

Shipping Costs & Delivery Schedules

 

Please allow 1-2 business days to process and pack your order. Processing and delivery times do not include Saturdays, Sundays and holidays. Packages shipped to Canadian addresses do not require a signature for delivery.

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*During Checkout you will see the total price, including taxes, shipping and handling charges, in Canadian dollars before you place your order. Your credit card will be charged in Canadian dollars according to the charges displayed during checkout.

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Aya Wilde Coaching offers free standard shipping on all orders that are $75 and over (excluding taxes), and all products that are included in a pre-purchased coaching package. For shipments totaling less than $75, there is a delivery charge of $9.99 for standard shipping. Expedited shipping is $18 for all orders. For standard orders, your total order delivery time will take between 1-5 business days, depending on the final delivery destination. Expedited shipping is not available during free shipping events. For expedited shipping, your total order delivery time will be between 1-3 business days (depending on the method of shipment and final delivery destination). Your shipping address must be in Canada.

Please note we cannot guarantee expedited delivery to P.O. Boxes, rural postal codes or Territories.

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Order Tracking

Once your order is shipped, you will receive an email notification with a tracking number. If your order has not arrived within the estimated delivery schedule above, please contact us via email.

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Return Policy

We regret to inform you that, as a policy, we do not offer returns or exchanges on our products. Please carefully review your order before completing your purchase. If you have any questions or concerns about our products, please contact us prior to placing your order. We are here to assist you and provide information to help you make an informed decision.

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In the rare event that you receive a damaged or incorrect product, please

reach out to us within 7 days of receiving your order, and we will do our best to address the issue to your satisfaction.

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Our Service Guarantee

Our commitment is to provide the highest quality service. If our services aren't working for you, we want to make it right. Services that do not take care of your wellness needs can be refunded within 14 days of the original purchase.

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Missing or Damaged Product

Please email us for assistance with missing or damaged items.